Shipping policy
Shipping Policy
Thank you for shopping with us! Please read our shipping details below for a smooth delivery experience.
π¦ Order Processing Time
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Orders placed on our website are processed and shipped from our warehouse within 1β2 business days.
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After shipment, delivery time depends on your location.
π Delivery Time
| Location | Delivery Time After Shipping |
|---|---|
| Cairo & Giza | Within 24 hours |
| All other governorates in Egypt | Up to 72 hours |
π Shipping Partner
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All orders are delivered through our trusted courier partner Bosta.
β Open Package on Delivery (Very Important)
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Customers are allowed to open and inspect the package at delivery, before paying.
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If the product is not as expected, you can return it directly to the courier and you will not be charged.
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By accepting the package, the customer confirms the order is received in good condition.
π Delivery Notes
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Our courier will attempt delivery to your provided address. Please ensure your phone number and address details are correct.
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If the courier cannot reach you, a re-delivery attempt may be scheduled.
π Additional Information
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Delivery times may vary slightly during peak seasons or due to unforeseen circumstances.
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Once your order is shipped, you will be notified (via SMS or WhatsApp if available).
Weβre Always Here to Help π¬
If you have any questions about your shipment, feel free to contact us via Instagram DM and weβll support you right away.